Privacy Policy

Effective Date: September 23, 2025

Jig ("Jig," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Personal Information: Name, email address, phone number, billing details, and other information you provide when working with us.

Usage Data: Information automatically collected, such as IP address, browser type, pages visited, and interaction data.

Content and Media: Photos, videos, and other creative assets you provide or create with us.

2. How We Use Your Information

We use collected information only to:

  • Deliver and improve our services

  • Communicate with you about projects, billing, and updates

  • Personalize your experience with Jig

  • Meet legal and regulatory requirements

We will never sell your information to third parties or use confidential information in AI systems. Any sensitive materials you share with us will be handled under strict confidentiality, and an NDA can be arranged when needed.

3. Use of AI in Our Services

We may use artificial intelligence (AI) tools to support creative and operational workflows, such as generating draft content, analysing engagement data, or streamlining project management.

All AI-generated outputs are reviewed and refined by our team before delivery to ensure accuracy, brand alignment, and quality.

We do not use AI tools to process confidential client information or make automated decisions about you or your business without human oversight.

Privacy and Data Security with AI:
We use secure, enterprise-grade AI platforms such as ChatGPT for Business, which keeps all data private and confidential. Conversations and files are not used to train public AI models or shared with third parties. This ensures your project information, assets, and communications remain protected within our secure workflow.

4. How We Share Information

We do not sell or rent your personal information. We may share limited information with:

  • Trusted third-party vendors and service providers who assist in delivering our services

  • Partners, but only with your knowledge and consent

  • Legal authorities if required by law

Any confidential or sensitive information will only be shared under the protection of a non-disclosure agreement (NDA).

5. Data Security

We use industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

  • You may request access, correction, or deletion of your personal information.

  • You may opt out of marketing communications at any time.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Jig
Email: hello@jigco.io
Phone: 639.997.7213